Inside the book

Table of Contents

Chapter 1: What is Social Media?
The Rise of Social Media; Web 2.0; The 7 C’s of Social Media

Chapter 2: New Ways of Working
Why We Need a New Way of Working; How Project Management is Responding to Business Challenges

Chapter 3: Introduction to Social Media Technology
Social Media tools, and their uses in a project environment.

Chapter 4: Communication and the Project Management Lifecycle
The Project Management Lifecycle: The Communication View; Communication Challenges for Project Managers; Addressing the Challenges

Chapter 5: Team Management and Project Management Lifecycle
The Project Management Lifecycle: The Team Management View; Team Management Challenges; Addressing the challenges

Chapter 6: Making It Work
Is Project-Based Social Media for You? Taking the First Steps; Going live; What Happens if Take Up Is Poor? Measuring Success

Chapter 7: Managing Social Media on Your Project
Policies and etiquette; Addressing Security Concerns; Abuses of the System; Legal Issues; Configuration Management

Chapter 8: Blogging Your Project
Internal Blogs; Sponsor Blogs; Project Team Blogs; Choosing Technology; Personal Blogs; Blogging Mistakes; Educational Blogs

Chapter 9: Warnings from Cyberspace
Managing the Overload; Managing the ‘Experts’; Managing the ‘Always On’ Culture; Managing the Lack of Control; Managing Expectations

Chapter 10: Winning over Management
Identifying Risks; Measure Success; Dispel Myths; Set Clear Boundaries; What Happens if Management Wants It to Stop?

Chapter 11: Personal Branding Online
Getting Started; Creating an Online Profile; Continuing Professional Development; Job Hunting; Being Credible

Chapter 12: Conclusions, The Future